NASTF Information Requests
| Tracking: 349 | Status: Closed |
| State: TX | Name: Rick |
| Category of Request: Reprogramming | Manufacturer: 2005 NISSAN ALTIMA 2.5 S |
| Inquiry |
|
Have you checked the OEM website?
Yes
|
|
Description of Repair unable to perform
This one of three late model Nissan Altimass that will not program using the J-2534 software. I have programmed Nissans in the past with no issues and am well versed in programming.
|
|
Description of Information not available
J-2534 software that works.
|
|
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I have recieved no response even though I used the support link on the website. Cust_Assit @tweddle.com.
|
|
Other Comments or Concerns
I have complained about this in prior NASTF complaint with no resolution. It has been over a year since the last one!! I have not had a successful program with the Nissan J-2534 software at all during that time.
|
|
Notes
Mary Hutchinson - 12/6/2010
From Nissan personnel to Mr. Layton on December 6:
I received the attached inquiry from the NASTF and I thank you for using the NASTF SIR system.
It is unfortunate that you are having difficulty reprogramming Nissan ECUs, and I understand the vehicle you had difficulty with has successfully been reprogrammed with the assistance of Joe Hendrich. In addition to assisting you, Joe has been field testing a new version of Nissan’s J2534-1 software. Today, December 6, I approved Joe to provide you a no-charge, sample of the software. This new software is also available at Nissan-techinfo.com.
Based on the vehicle being repaired and new software being available, I will consider this SIR closed unless I hear otherwise from you.
Please feel free to contact me if you have any questions.
|