NASTF Information Requests

Tracking: 345 Status: Closed
State: FL Name: Sandra
Category of Request: Body - Fit & Finish, Glass, Collision Repair Manufacturer: 2008 KIA AMANTI

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Section lower rail
Description of Information not available
No sectioning procedures of lower rail avail. from OEM, alldata, I-car, Tech-cor
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Kiatechinfo, alldata lookup and request info., I-car does not go this high in year on avail. info. and nothing avail. lower years, Tech-cor referred to I-car.
Other Comments or Concerns
I-car states if no recommendations, then business decision to be made between repairer, customer, and insurance company. We just need very front rail end replacement and would prefer sectioning procedure, but due to crush zones, would like a recommendation on cut area.
Notes
Mary Hutchinson - 11/10/2010
Kia personnel responded as follows: Hello Sandra, Receiving body repair information from Kia Motors in Korea has always been a challenge. In many instances, information required to simplify the repair does not exist. In effort to assist with the repair, Korea supplied the Amanti Body Manual. NOTE: The referenced body manual was attached to the e-mail sent to Ms. Martin.
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