NASTF Information Requests

Tracking: 335 Status: Closed - Requester Satisfied
State: WI Name: JOHN
Category of Request: Manufacturer: 2006 CHEVROLET COBALT

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
INSTALLED NEW BCM PERFORMED BCM SET UP AT LAST PROMPT FOR SET UP ASKS IS THE MILAGE DISPLAYED CORRECT (OPTIONS ARE YES OR NO, MILAGE DISPLAYED IS 2 MILES VEHICLE ACTUALY HAS 74496 K WHEN I SELECT NO EXPECTING A PROMPT TO CORRECT MILAGE TECH2 DISPLAYS MODULE CONFIG COMPLETE.
Description of Information not available
CAN NOT FIND ANY IMFO REGARDING WICH MODULE STORES MILAGE OR HOW TO RESOLVE THIS ISUE.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
CONTACTED GM TIS HELP WAS TOLD TO TAKE IT TO THE DEALER,I AM NOT SATISFIED WITH THIS ANSWER AS THAT IS WHY I OWN A TECH2 AND SUBSCRIBE TO TIS2WEB
Other Comments or Concerns
PLEASE HELP !! THANKS
Notes
Mary Hutchinson - 9/17/2010
GM's TIS2Web Brand Quality Manager assisted Mr. Spence with his repair. Through a GM Service Information subscription an aftermarket customer has access to a document called a "PI" or Preliminary Information which addresses the exact issue and the correction Mr. Spence was experiencing. Below are the details the document. Document ID: 2327784 #PIC3843D: Incorrect Odometer Reading After BCM Replacement - (Aug 17, 2009) Subject: Incorrect Odometer reading After BCM Replacement Models: 2005-2010 Chevrolet Cobalt 2007-2010 Pontiac G5 2005-2006 Pontiac Pursuit 2003-2007 Saturn ION
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