NASTF Information Requests

Tracking: 328 Status: Closed - Requester Satisfied
State: TX Name: Judi
Category of Request: Security Information Manufacturer: 2000 VOLKSWAGON BEETLE

Inquiry
Have you checked the OEM website?
N/A
Description of Repair unable to perform
Unable to add new key to program. Keep getting and invalid pin code
Description of Information not available
correct pin code
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
TKO and TKO Support
Other Comments or Concerns
TKO gives a pin code that is invalid
Notes
Mary Hutchinson - 7/27/2010
VW personnel respond as follows: In response to the feedback received from Sharp Brothers locksmith, We have responded by telephone. The locksmith in question purchased an aftermarket key coding apparatus that works for some of the earlier transponder equipped VWs. However the product does not necessarily work on all applications. The pin code he got from the device did not work in this particular car. There was no way to determine whether the car had a problem or the device. He was not a participant in the VW locksmith program and was unaware of the enrollment process. I directed him to the VW erwin web page where he could get the information to sign up for the VW authorized program. They were satisfied with our response and we consider this feedback closed. Thank you
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