NASTF Information Requests

Tracking: 320 Status: Closed
State: IL Name: Steven
Category of Request: Engine - Mechanical & Cooling Systems Manufacturer: 2004 BMW E53 (X5)

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
cylinder head cover gaskets
Description of Information not available
Don't know, can't even get ISTA to respond
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I paid to have a stand alone p.c. set-up for ISTA and I still can't get system to respond, like many others!!
Other Comments or Concerns
BMW has made obtaining O.E. repair instruction so difficult and SLOW that it seems this is their plan to eliminate the independent from repairing their cars professionally
Notes
Mary Hutchinson - 8/9/2010
Mr. Hollis, Thank you for your Service Information request. We regret that you had experienced difficulties using our online systems. We would like to let you know that on July 23, 2010 the BMW OSS has been upgraded to provide better performance and features for our users. If you have any questions please contact us at tech@bmwna.com Thank you, BMW Support
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