NASTF Information Requests

Tracking: 302 Status: Closed - Requester Satisfied
State: NY Name: david
Category of Request: OEM Special Tools Availability Manufacturer: 2009 HONDA ACCORD

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
need to purchase honda diagnostic tool,it is not available?
Description of Information not available
honda gna600
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
email honda4 days ago
Other Comments or Concerns
Notes
Mary Hutchinson - 5/24/2010
Although information regarding the purchase of the tool was available through the Honda Service Information website, Honda personnel responded directly to Mr. Lee via both phone and e-mail to assist him in locating the information that he wanted: Good afternoon Mr. Lee, This is a follow-up to our phone conversation earlier today. A limited number of GNA600 diagnostic devices are available for purchase thru our ServiceExpress website. After logging on to the website, click on the Tools tab and select a specific procedure. For instructions on how to purchase the device, click on the GNA600 link for pricing and availability. As I mentioned, the GNA600 will soon be replaced by a new interface device called the Modular Vehicle Communication Interface (MVCI). This new device can be used on Honda and Acura vehicles in place of all previous diagnostic tools and will again be available thru our ServiceExpress website. I've been informed that the new MVCI will be available in June, but an exact sale price and release date have not been finalized. Please watch for an announcement coming soon on ServiceExpress. If you have any questions or need further assistance with this issue, please don't hesitate to contact me. Thank you.
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