NASTF Information Requests

Tracking: 30 Status: Closed
State: CA Name: Ray
Category of Request: OEM Special Tools Availability Manufacturer: BMW

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
Second update cd for version 39 software to the GT-1 tester.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
"No second cd update is made." I have seen it, I know the dealers and other have it. This version software needs both updates to operate correctly. I have tried to order 2nd update from BMW dealers but get newer version software update. BMW should only sell version 39 with both updates.
Other Comments or Concerns
Notes
Steven Douglas - 6/10/2005 2:13:46 PM
Yes, you are correct, there are two updates for CD v39. It was a mistake on our part that these updates were not forwarded to Central Letter Shop. As this is being written Central Letter is being supplied with copies of the update(s), and the update(s) should be posted on their website (www.centrallettershop.com) shortly. We apologize for this shortcoming, and we appreciate that you brought it to our attention. For your information, you may contact us directly if there is a problem by e-mailing us at "servicetechinfo@bmwna.com".
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