NASTF Information Requests

Tracking: 3 Status: Closed
State: TX Name: Joe
Category of Request: Other or Non-Vehicle Specific Manufacturer: VOLKSWAGEN

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
2004 Volkswagen Touareg steering angle sensor location and diagnostic information
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
ALLDATA faxed replay "No Information Available"
Other Comments or Concerns
Notes
Bill Haas - 12/4/2004 12:48:17 PM
Volkswagen of America appreciates the opportunity to address your issue. We are the importers of both Volkswagen and Audi vehicles for the US and Canada. The Complaint stated "Steering Angle Sensor / need location and diagnostic tree" and referenced ALLDATA service information. Volkswagen of America does not have an agreement with ALLDATA to license Volkswagen or Audi Service information. We do not actively support ALLDATA products. This information is provided in Volkswagen erWin https://erwin.volkswagen.de. erWin is the Electronic Repair and Workshop Information service from Volkswagen AG for non-franchised garages, vehicle pools and other companies which repair and service Volkswagen cars professionally. Service Information is available by download from erWin. The "Brake System On Board Diagnostic(OBD)" Repair Manuals include troubleshooting information and "Brake System" repair Manuals include component location and removal and installation procedures. This same information is also included in Volkswagen Official Factory Repair Manuals on CD-ROM, which are available from the Volkswagen of America Technical Literature Ordering Center http://www.vw.ddsltd.com. Audi information is similarly included in Audi erWin https://erwin.audi.de and the Audi of America Technical Literature Ordering Center http://www.audi.ddsltd.com. Please let us know if this information is helpful and if there are any additional questions you may have about Volkswagen or Audi Service information. Sincerely, Volkswagen of America Service Publications
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