NASTF Information Requests

Tracking: 297 Status: Closed - Request Invalid
State: MO. Name: larry
Category of Request: Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer: 2001 DODGE CARAVAN

Have you checked the OEM website?
Description of Repair unable to perform
pcm reflash
Description of Information not available
how to do a reflash
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
tried to locate procedure on website
Other Comments or Concerns
Mary Hutchinson - 4/27/2010
The following e-mail was sent to the e-mail address on the Information Request submission: Hello Mr. Pucel, I have received and reviewed your NASTF Information Request #297, dated 4-23-10 at 8:17 pm. It appears that you have not made use of the resources that are available to you to access the information that you are seeking. According to your submission, you have not used the OEM service information website to try to access this information. Please first go to the service Chrysler service information website at There is a considerable amount of information about what is there that is available on the free side of the website, but accessing and using the information may require that you purchase a subscription to the site. Subscriptions are available for short term (24 hours access for $20) or for medium or long term. If you are unable to find what you are looking for on the site, please first use the "Contact Us" link at the bottom of the page and submit your request for assistance to the Help Desk. If the site help desk is unable to assist you in locating the information you need, or providing an explanation of why it is not available if that is the case, then please contact me again and we will go through the NASTF procedure for information requests. Thank you, and please let me know if I can be of further assistance. Mary