NASTF Information Requests

Tracking: 296 Status: Closed
State: NH Name: Mike
Category of Request: Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer: 2003 JEEP GRAND CHEROKEE

Have you checked the OEM website?
Description of Repair unable to perform
I am having problems verifying a flash file
Description of Information not available
The software in the PCM does not correlate to anything listed
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I checked the j2534 flash availablility on the website, also the winflash SW for the DRB and the number listed in the vehicle does not correspond to anything listed
Other Comments or Concerns
The software PT# in the PCM is 56044632AE, while the website and winflash say 56044574AC is the correct one. I would like to know what is going on, why doesn't the flash file corrspond to any of the service info I have?
Mary Hutchinson - 4/14/2010
From Chrysler contact person: We have been in contact with Mr. Marshall via phone and e-mails. He's waiting for the customer to stop by his shop. Hopefully, we'll be able to resolve this issue when he gets the vehicle back in his shop.