NASTF Information Requests

Tracking: 295 Status: Closed
State: OR Name: MICKEY
Category of Request: Reprogramming Manufacturer: 04 FORD F-250 SUPER DUTY

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
unable to reprogram any ford 6.0 diesels since 65.0 update
Description of Information not available
EVERYONE SAYS FORD IS HAVING PROBLEMS WITH REPROGAMMING 6.0 LITERS, BUT FORD, THEY WON'T TELL US IF THEY ARE FIXING THE PROBLEM
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
CONTACTED SNAP-ON, THEY SAID IT HAD TO BE A FORD ISSUE. CONTACTED FORD VIA E-MAIL, THEY SAID TO CONTACT DREW TECH,MAKERS OF THE PASS TRU II, THEY UPDATED IT TO THE MOST CURRENT VERSION, ALSO TESTED THE EVERYTHING. THEY SENT ME BACK TO FORD.I E-MAIL FORD AGAIN, WITH A ATTACHED DEBUG FILE, NEVER HEARD BACK FROM FORD, E-MAILED THEM AGAIN, THEY SAID THEY HAD RECEIVED SIMILAR COMPAINTS, BUT DID NOT SAY WHAT THEY WERE GOING TO DO ABOUT IT.
Other Comments or Concerns
Notes
Mary Hutchinson - 4/5/2010
Response from Ford representatives: Mr. Walker, We have received and investigated your NASTF service information feedback request regarding a reprogramming concern you encountered on a Ford F250 6.0L diesel. Thank you for using the NASTF feedback process to notify us of this concern. I reviewed your inquiry with our Ford Module Programming (FMP) experts, and they informed me that you can correct this issue by uninstalling FMP 65, reinstalling, and allowing the update to occur to 65.05 Or, as another option, you can wait for version FMP 66 which will be released tomorrow (April 6). You should find either of these software levels to be acceptable for your reprogramming needs.
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