NASTF Information Requests

Tracking: 287 Status: Closed - Request Invalid
State: CA Name: Larry
Category of Request: Manufacturer: 2009 AUDI S5

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
reset oil service light
Description of Information not available
maintenance reminder reset w/ out scan tool
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
All Data, Shop Key, Identifix and IATN
Other Comments or Concerns
Notes
Mary Hutchinson - 1/22/2010
Hello Mr. Tirnetta, Please be advised that I have received your NASTF Information Request. It appears from your request that you have not used all the resources available to you to location the information that you need. If the help desks at All Data, Shop Key, and Identifix were not able to assist you in locating the information, your next step would be to use the OEM website to access the information you are looking for. The Audi website is at https://erwin.audiusa.com and it can be accessed for a charge of $35.00 for a 24 hour period. If you are unable to locate the oil service light reset information on the site, please first contact the help desk so that they can assist you in finding what you are looking for. If the information you seek is not on the site, then please refile your NASTF Information Request so that we can pursue getting this type of information posted if appropriate. For your future reference, there is a listing of all the manufacturer service information websites located on the NASTF website here: http://www.nastf.org/i4a/pages/index.cfm?pageid=3292 A list of pricing for using these websites is located here: http://www.nastf.org/i4a/pages/index.cfm?pageid=3291 There is a matrix available regarding each of the manufacturers and telling the types of information available here: http://www.nastf.org/i4a/pages/index.cfm?pageid=3452 And finally, if you are seeking information specifically about reprogramming with J-2534 devices, we have a new reprogramming page that helps you to find out what requirements there are and other useful information. That page is located here: http://www.nastf.org/i4a/pages/index.cfm?pageid=3639 I would encourage you to take a little time and familiarize yourself with all these resources that are available to you; please do not hesitate to contact me if you have any questions. Mary
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