NASTF Information Requests

Tracking: 274 Status: Closed - Request Invalid
State: TX Name: LEE
Category of Request: Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer: 1999 FORD SABLE

Have you checked the OEM website?
Description of Repair unable to perform
replaced o2 senssors
Description of Information not available
flash updates
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
contact ford
Other Comments or Concerns
replaced all for o2 sensors ,runs good for a few days . then the mil turns on woit o2 heater circuit fault. is there a flash update to fix this problem?
Mary Hutchinson - 11/11/2009
Hello Mr. Dixon, NASTF is not an information provider. Instead, when information that should be there is found to be missing from a manufacturer service information website and is brought to our attention, we act as a facilitator to ensure that the manufacturer does make the missing information available on the website. It would appear that you did not look on the website nor contact the website help desk to assist you in finding out whether there is a flash update to fix the problem that you are having. Please take these steps to determine the availability of what you need. If, after searching the Ford service information website and contacting the help desk, you determine that there is a reflash to take care of your issue, but it is not made available to you through the website, contact me again through the information request system (as you did this time) and we will then be able to pursue the information that will then have been determined to be missing from the Ford service information website. If we can be of further assistance with this or another instance of "missing" information, please feel free to contact me. Mary