NASTF Information Requests

Tracking: 269 Status: Closed
State: NY Name: LUKE
Category of Request: OEM Special Tools Availability Manufacturer: FERRARI

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
ALL
Description of Information not available
ALL
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
CONTACTED FERRARI/MASERATI OF NORTH AMERICA
Other Comments or Concerns
WE ARE AN INDEPEDANT SHOP AND THE MANUFACTURER AND DEALER NETWORK REFUSES TO SELL THEIR DIAGNOSTIC SCAN TOOLS TO US.
Notes
Mary Hutchinson - 10/26/2009
Preliminary response from NASTF: Hello Mr. Vuksanaj, Thank you for your recent NASTF Information Request. Although Ferrari and Maserati do not sell their factory tools to the aftermarket, it is my understanding that they do make a J-2534 device available to the aftermarket. In many cases, the aftermarket tool is essentially the same as the factory tool, except that it does not contain the proprietary information that cannot be made publicly available. Have you gotten information about and evaluated the aftermarket tool to determine if this is the case for Ferrari and Maserati? If not, this would be your first step; information on how to contact the company that sells the aftermarket tool is available on both the Ferrari and the Maserati service information pages under Special Tools. Mary
Mary Hutchinson - 12/10/2009
No further correspondence or questions from Mr. Vuksanaj; closing the information request.
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