NASTF Information Requests

Tracking: 265 Status: Closed - Requester Satisfied
State: NY Name: david
Category of Request: Security Information Manufacturer: 2005 ACURA TL

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
need to get radio codes
Description of Information not available
radio codes
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
www.serviceexpress.honda.com
Other Comments or Concerns
Notes
Mary Hutchinson - 10/15/2009
Honda personnel responded as follows: This is in response to your NASTF Information Request concerning radio codes. Procedure for Retrieving Radio Codes: If you remove power from an audio unit with theft protection, you must enter a unique five-digit anti-theft code into the unit or it doesn’t work. This anti-theft code and the audio unit’s eight-digit serial number are listed on the anti-theft ID card which comes with the vehicle. The vehicle owner should have the ID card. If the card has been lost, the owner can retrieve the radio code by calling Acura Client Services, toll-free at (800) 382-2238. Thank you for bringing this to our attention. We will post this procedure on our ServiceExpress website as quickly as possible.
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