NASTF Information Requests

Tracking: 264 Status: Closed
State: FL Name: Paul
Category of Request: Reprogramming Manufacturer: 2005 CHRYSLER TOWN & COUNTRY

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
TSB 08-040-04 indicates that flash is available on DealerConnect for BCM to resolve inopertive door locks if current software is #04839664AE. On Techauthority on-line the software is not available when either VIN,TSB#, YMM or software part number is entered
Description of Information not available
Unable to reflash BCM for door lock inop issue
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Contact techauthority by e-mail(only method available) no response
Other Comments or Concerns
Notes
Mary Hutchinson - 4/14/2010
Closed due to the amount of time that has passed; no further contact from Mr. Bredehoft regarding the issue. Awaiting summary of actions taken from Chrysler personnel.
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