NASTF Information Requests

Tracking: 258 Status: Closed - Requester Satisfied
State: NV Name: bruce
Category of Request: Reprogramming Manufacturer: 2005 DODGE RAM2500

Have you checked the OEM website?
Description of Repair unable to perform
after flashing to up date pcm for latest calibration vin# is lost using snapon passthrough pro2&snapon verus i am unable to reenter vin after a week of discussion with snapon &chrysler i could not fix the problem and both parties blame each other for trouble i have a patient customer but time is limeted have any recomendations my nearest dealer 70 miles away cost of tow about 300 dollars please help
Description of Information not available
no remedy to reinstall vin on pcm
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
talked to snapon tech talked to chrysler
Other Comments or Concerns
problem also on 2006 ram 2500 diesels resolved with otc genises tool
Mary Hutchinson - 4/6/2010
Based on an e-mail from Mr. Corbett on another subject, in which he referenced this information request and its satisfactory resolution, I am now closing this request. Any forthcoming details from Chrysler representatives regarding this resolution will be posted.