NASTF Information Requests

Tracking: 255 Status: Closed
State: TX Name: Bob
Category of Request: Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer: 2004 DODGE RAM 3500

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Programming failed using J2534. Unable to write VIN to ECU when updating new calibration. New calibration programmed but failed at block 4 (VIN write). Vehicle set multiple DTCs for VIN mismatch in other ECUs. Unable to program VIN using EASE programmer or multiple scan tools. Had to pay mobile guy with DRBIII to finish repair.
Description of Information not available
VIN programming. Security algorithm not working or SKIM module locking out the function from J2534 application.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
iATN, Chrysler Tech Authority, several local contacts. Sent mobile repair guy with DRBIII.
Other Comments or Concerns
Should not have to have DRBIII to finish a J2534 reprogramming event. This was a Powertrain ECU and falls under guidelines of J2534 application.
Notes
Mary Hutchinson - 4/14/2010
Closed due to passage of time; no further contact from Mr. Augustine. Awaiting follow-up summary from Chrysler personnel.
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