NASTF Information Requests

Tracking: 231 Status: Closed
State: WA Name: Brad
Category of Request: Reprogramming Manufacturer: VOLKSWAGEN

Have you checked the OEM website?
Description of Repair unable to perform
what do i need to do to get my j2534 flasher(vetronix flasher es6510) to work with there site
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
working on a 2004 v.w. touareg . went to the erwin website and purchased the daily subscription and purchased a reflash (Title: Update Programming, MIL ON, DTCs P0420 and or P0430 Stored in ECM Fault Memory Article number: U995VPT1000 Document Type: Pass-thru Language: English (USA) Model(s): Touareg (7L) Make: Volkswagen Model Year(s): 2004 _) when i went through the site there is some sort of link that says-Routan Pass-Thru reprogramming solutions are available at model designation RM.- it takes you to the chrysler website . i could not find any software to download so i went ahead and tried to do the reproggram anyway and it will do nothing . there is absolutly no instructions what so ever . i need to know what i need to do to get this to work . i have verified that my j2534 unit is working.i did contact them through the site there is no response yet
Other Comments or Concerns
Mary Hutchinson - 3/18/2009 11:39:57 AM
VW personnel responded by Telephone to Valley Auto Service and spoke directly to the technician that tried to perform the flash. The flash attempted was the correct one for the vehicle PTV01-07-52. VW could only confirm the Pass thru devices recommended by VW have been tested and work for this application. This shop was using a pass thru device that has not been recommended or tested by VW. VW personnel referred him to the Passthru instructions that are available free on the web site that indicate the passthru devices, computer requirements and internet connection speeds required. VW will take steps to make the instructions more apparent on the Web site. VW also explained why customers are referred to the Chrysler site when doing Routan flashes. The Routan is built for VW by Chrysler and the flashes are supplied by them.