NASTF Information Requests

Tracking: 207 Status: Closed
State: CA Name: Allen
Category of Request: Website Navigation/Administration Manufacturer: HYUNDAI

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
Website does not accept VIN number for vehicle and year/make/model choice skips 2001 accent. Need diagnostic information for P1404 code.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Other Comments or Concerns
Notes
Mary Hutchinson - 10/21/2008 11:48:40 AM
Regarding your questions submitted to NASTF, there is an attached PDF document(NOTE: pdf document was included with the e-mail sent directly in response to this request) which includes directions and some screen captures to identify the information on P1404 and the DMTL system in the 2001 Accent Shop Manual and ETM online. For the comment that 2001 is not available for Accent, I assume you are referring specifically to the DTC section, which is a newly developed area and only contains content for the past few model years. Previously, DTC info was contained only in the Shop Manual (as shown in 2001 Accent). If you select the "Shop" content type, and the Accent (LC) model platform, the 2001 model year is available to select for both 1.5 L and 1.6 L engines. For the comment that the VIN decoder is not working ("website does not accept VIN number"), please include the VIN that you are trying to use, so we can troubleshoot this issue. As far as I know at this time, the website should decode all correctly entered VINs for Hyundai vehicles released in the United States. We do have some issues with decoding VINs for vehicles from Canada. After discussion with an engineer for the system, it was determined that our dealership technicians would use the information referenced in the attachment to troubleshoot this code. If you still have questions regarding locating this information on the website, or any other issues with website use, don't hesitate to contact us through the HMAService.com "Contact Us" link or by replying to this or the official HMAService@hmausa.com email address. Thanks for your interest in HMAService.com.
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