NASTF Information Requests

Tracking: 199 Status: Closed
State: NJ Name: Nick
Category of Request: Reprogramming Manufacturer: SUBARU

Have you checked the OEM website?
Description of Repair unable to perform
Calibration I.D. DU21HSAD missing from Subaru J2534 reprogramming disc.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I am attempting to update the ECM in a 2001 Subaru Forester as per Subaru campaign WWF-89. I have the J2534 reprogramming disc, however a search for the correct file says "no reflash files available". On the Reprogramming chart on Subarus website, the CID# is supposed to be DU21HSAD, however that file is not in the flashwrite/ecudata folder.
Other Comments or Concerns
Mary Hutchinson - 7/29/2008 12:15:59 PM
On 7/22/08, Subaru received and responded to a SIR from Nick Del Rocco, owner/technician of Somerset (NJ) Mobile Diagnostics LLC. He was attempting to update the ECM in a 2001 Subaru Forester for Service Program WWF-89, but unable to locate the reflash file with CID DU2IHSAD. The alleged file was not missing from Subaru available reprogramming information. It is not included in the Subaru offered reprogramming CD-ROM because it is a pre-J2534 reprogramming file that is not SAE J2534 configured. Furthermore as stated on the Subaru Technical Information System website, "Both pre-J2534 reprogramming and J2534 pass thru reprogramming files are included in the offered Hitachi Diagnostic System kit software (from BSE) for aftermarket service provider application". On 7/23/08, Subaru informed Mr. Rocco that based on our campaign records that the affected vehicle was previously reprogrammed for the Service Program WWF-89 and the vehicle's ECM would not allow it to be reprogrammed for the same WWF-89 file. During a follow-up Subaru contact on 7/28/08, Mr. Rocco stated that he recently completed his ALOA registration, which will allow his access to Subaru's immobilizer database. He understood that the HDS tool provides the aftermarket with exact same functionality as the Subaru Dealer diagnostic tool Subaru Select Monitor III (SSMIII) including access to Subaru pre-J2534 files and immobilizer function. He confirmed his plans to purchase this tool. Mr. Rocco expressed his appreciation for Subaru's quick response to his questions.