NASTF Information Requests

Tracking: 192 Status: Closed
State: TX Name: Richard
Category of Request: Reprogramming Manufacturer: CHRYSLER

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
Need a calibration file to program a new cummins engine controller for a 1998 Dodge Ram 3500 pickup vin #3B6MC3665WM256103. It is not available on the factory website.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
e-mails sent. No response yet
Other Comments or Concerns
Notes
Mary Hutchinson - 6/24/2008 11:16:14 AM
Issue Mr. Layton could not find an SAE J2534 flash file on the TechAuthority website to program a new Cummins engine controller for a 1998 MY Dodge Ram 3500 pickup (VIN 3B6MC3665WM256103). Resolution · Mr. Layton purchased the engine controller from a Chrysler dealership (Part number 3942336). · Chrysler discussed the issue with Mr. Layton on June 18 and 19, 2008. Issue was resolved on June 20, 2008. · The TechAuthority website had the SAE J2534 flash file for part number 3942336. · It appears that the engine controller was corrupt because it was returning an invalid part number that did not have any SAE J2534 flash files. · Chrysler flashed the engine controller over the Internet so Mr. Layton would not have to return to the dealership to exchange the engine controller. · Chrysler will obtain engine controllers with part number 3942336 and investigate the cause of the corruption and take appropriate action to correct the issue. Chrysler LLC June 20, 2008
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