NASTF Information Requests
|Tracking: 182||Status: Closed|
|State: MA||Name: Jeffrey|
|Category of Request: Reprogramming||Manufacturer: GENERAL MOTORS|
Have you checked the OEM website?
Description of Repair unable to perform
I had several questions reguarding the purchase of the TIS2 web. There is no information on there web site reguarding the equipment I will need to connect my Tech2 to my computer, and if there is any thing I will need to be able to reprogram computers, and system requirements.Also if there are step by step instructions to show me how to flash a vehicle.I would like to know more info on what I need to buy (besides the Tech2 which I already have)before I purchase the TIS2 and find out I can't use it right away because I need to get a cable, or I tell a customer to drop off there vehicle for a reflash and I need a different connector. I want to know every connector,cable etc. I will need to connect the Tech2 to the computer, and every connector,cable,adaptor,etc. I will need to flash every GM, Saturn.
|Description of Information not available|
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I filled out the contact us section and sent it and kept on getting an error message. It would not send.
|Other Comments or Concerns|
Mary Hutchinson - 4/28/2008 12:51:23 PM
GM Responds: Jeff, It was a pleasure talking you this afternoon. To confirm what we talked about and to provide further information. The only hardware required to connect your Tech 2 with TIS 2 Web is a DB9 connector and a RS232 cable. If you do not have a COM port on your PC you will also need a USB to COM converter also. These maybe purchased at 1-800-GM-TOOLS prompt #1. You may ask for Cindy or Janice as I have confirmed the information with them. DB9 connector Part Number #3000111 There are several COM to Serial Adapter but the recommended one is Part Number #555201 If you are using a laptop you may use a PCMCIA adapter instead of the USB Part Number #Quatech-453-1675 Below is a link to a user guide for TIS 2 Web. http://service.gm.com/userguides/index.pdf