NASTF Information Requests

Tracking: 174 Status: Closed
State: OR Name: Bill
Category of Request: Chassis - Steering, Suspension, Wheels and Tires Manufacturer: GENERAL MOTORS

Have you checked the OEM website?
Description of Repair unable to perform
Our Tech II wont allow us to reset the correct tire size on a 2004 chev 3/4 ton hd pickup.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
talked with vetronix support, they told my technician that the OE did not grant us access to that area. It would have to go to the dealer.
Other Comments or Concerns
Mary Hutchinson - 4/1/2008 1:24:24 PM
Received word that GM personnel have been in touch with Mr. Filley about this issue. They have had trouble reaching him again, but are continuing to try. A report will follow.
Mary Hutchinson - 4/11/2008 7:10:38 AM
GM personnel have spoken to Mr. Filley to clarify the following: Tire size may only be changed to tire sizes that are validated for the specific vehicle.