NASTF Information Requests
|Tracking: 134||Status: Closed|
|State: NM||Name: Bernie|
|Category of Request: Website Navigation/Administration||Manufacturer: MITSUBISHI|
Have you checked the OEM website?
Description of Repair unable to perform
To purchase one day use for reflash
|Description of Information not available|
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Mitsubishi motors moved me to pay pal. I did not get past this screen. I sent four E-mails with no responces for mitsubishi motors.
|Other Comments or Concerns|
Mary Hutchinson - 5/16/2007 10:20:41 AM
Mr. Thompson, This is a follow-up to our conversation on Friday, May 11, 2007 and can serve as an update to the NASTF. We spoke about the difficulties you experienced registering for mitsubishitechinfo.com and lack of response to emails you sent. After researching these issues, we did see where you tried to subscribe to our site, but our records indicated we did not receive any emails from you. In an effort to troubleshoot your concerns, we inquired about what browser and email provider you were using. At the time of our conversation you were unsure, but would look into it and get back to us. We offered to provide you a 1 week complimentary membership to mitsubishitechinfo.com. To facilitate this, you are going to send us an email with your requested user id and password. You felt this case should not be closed until you were able to successfully pay for a subscription and download materials. If the above differs from your understanding, please let us know. Thank you, Mitsubishi Motors North America, Inc.