NASTF Information Requests

Tracking: 129 Status: Closed
State: NM Name: Jim
Category of Request: OEM Special Tools Availability Manufacturer: AUDI

Have you checked the OEM website?
Description of Repair unable to perform
Wanted to purchase radio removal tool
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Refused to sell or to give reason, stating it was against Audi policy to sell tools to aftermarket shops.
Other Comments or Concerns
Mary Hutchinson - 4/20/2007 8:16:13 AM
Dear Mr. Maddox, We have recieved your feedback request through the NASTF and apologise for your difficulty in obtaining tools. All Audi special tools are available through our Audi Aftermarket Service Information web site. If you visit the site and click on the Special Tools tab, open the Workshop Equipment document and the entire tool catalog is available. Attached is a copy of the Workshop Equipment document for your convienience. We will contact the dealer indicated and inform them of where the information is available. Thank you for submitting your feedback. Sincerely Volkswagen/Audi of America