NASTF Information Requests

Tracking: 118 Status: Closed
State: IL Name: Steven
Category of Request: Website Navigation/Administration Manufacturer: HYUNDAI

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
I registered and received a password but was unable to access any information. Response after typing in username and password was incorrect/invalid username or password.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I e-mailed Hyundai Friday concerning my problem and have yet to receive a response (holiday?).
Other Comments or Concerns
Notes
Mary Hutchinson - 2/28/2007 1:20:32 PM
Thanks for your interest in HMAService.com. We have received your question and have also been contacted by the NASTF Feedback/Request Administrative Director. We are sorry that you have experienced problems accessing your account and hope the instructions below will help you to log in. Once you receive your registration email, when logging in, please be sure to type the password correctly, including any symbol characters shown, such as "$" (dollar sign) and "= " (equal sign), and using the correct letter or number for "O" or "0" (zero) and lowercase "l" (L) or "1" (one) or uppercase "I" (i), which may look similar in some fonts. Passwords are case sensitive. Check that font used to display email shows differences between similar characters - changing font may make it easier to view. I have manually checked your account information and found your ID and password to be working properly. The information is as shown below: First Name: Last Name: Email: Login Name: UserPassword: sample text 0123 abc HIJ klm NOP Please be sure to enter all characters of your password correctly. If these tips do not help resolve your problem, feel free to contact us again with more detail of the issue you are experiencing. Thanks for your interest in HMAService.com, Hyundai's service information website.
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