NASTF Information Requests

Tracking: 103 Status: Closed
State: NJ Name: Nick
Category of Request: Reprogramming Manufacturer: BMW

Have you checked the OEM website?
Description of Repair unable to perform
Information regarding coding new air bag module on 2001 BMW 330Ci using online version of CIP. CIP software available through website is obviously different than the version used by a SSS. Main selection screen and status report screens not available. Online CIP program goes right into software download (in excess of 4 and a half hours) after vehicle model selection. Procedure is quite different than what is described in their training and service bulletins regarding the use of the CIP program.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
" A $1500.00 tool will not perform the same as a $20,000 tool."/"Many new BMW modules can be ordered pre-coded."/"We suggest you try Progman again and allow more time for each download and programming sequence." I am completely aware of the difference in price between the tooling. I am aware that a COMPLETE vehicle update could take many hours under stable conditions to complete.However, the option to code a single module is available to a BMW tech using an SSS with the CIP program. It is NOT available using the online version which I was told by service tech info is the same version used by an SSS.
Other Comments or Concerns
Mary Hutchinson - 11/15/2006 12:55:06 PM
BMW Update: We want to make sure there are no errors on the Online application that would affect the results you were seeing. This involves getting an E46 into our shop, hence the extra delay. We appreciate your patience and your input.
Mary Hutchinson - 11/20/2006 11:22:06 AM
We appreciate your comments, and we are sorry this product has not met your expectations. We have some additional information pertaining to your original inquiry and your NASTF submission; hopefully this will be helpful. Your first e-mail to us was on November 6, 2006, and we e-mailed you back the following day. You were trying to code a new air bag control module on a 2001 BMW 330Ci using BMW on-line applications. You noted that a local BMW Center suggested that complete vehicle encoding should take no longer than 20 minutes, whereas CIP Online (aka “Progman Online”) indicated a software transfer time of 4 hours, 31 minutes, for just this one module. You also noted that the screens did not appear as BMW’s own documents suggested they would. The BMW Center could be correct, in the limited case that your E46 has fewer options installed and has been updated sometime in the recent past, and that the BMW Service Tester being used already has the latest updates for that car. But more is involved if this was the first time you attempted coding or reprogramming operations on that model. On-line applications must first download the platform-specific software before they can proceed with programming and coding. The option to “Code Individual Module” should be available after the software versions have been installed or updated. (This operation, depending on the vehicle, can take up to 6 hours, or longer. After downloading, individual coding and reprogramming sessions should take much less time.) Following update operations, a list of modules on that vehicle that can and/or should be coded will appear. We believe the steps you started with are correct for installing a new air bag module. When you carry out all the steps to completion, coding of the air bag module will also be complete. Plus, there will be a printable report of all code-able modules installed on that vehicle, and showing whether or not they were coded. You asked why the “Main Screen” shown in BMW Training Document ST406 did not appear on Progman Online. Please be aware that Progman Online is different from the BMW Service Tester CIP and Progman versions. BMW Online applications “Online Diagnosis” and “Progman Online” were not intended to replace dealer service tools, they were instead intended to provide independents with a low cost alternative to dealer tools. At the same time, they satisfy certain government service information regulations, one of which is that programming be made available through the Pass-Through-Tool (aka, the “J2534” tool). In order to make this work through an internet connection to a remote server and via J2534 protocols, certain changes and compromises were made, by necessity. Software must be downloaded, coding and reprogramming sessions must involve checking client PCs for proper drivers and settings (and carrying out robust security and error-checking algorithms), all while communicating through the J2534 tool. The speed at which these take place varies, depending on the PC speed, the quality of the internet connection and the current traffic levels, the subject vehicle model, and so on. This is part of the explanation why the on-line applications appear different and are not as fast as the dealer tools. BMW is studying ways that the on-line speeds could be enhanced without violating the letter or the intent government regulations. An additional time saver is to order BMW modules pre-programmed, as so many are. You mentioned that Car/Key functions are not available on-line, and the website states this clearly. CKM functions, as we call them, are not necessary for service repair of BMW automobiles. They wer